Returns Portal
At Healthy Hounds, we want both you and your furry friend to be completely happy with your purchase. We understand that sometimes things don’t go as planned — maybe the size isn’t quite right, or theres a problem with the product you've bought. That’s why we’ve made our returns process quick, simple, and hassle-free.
To start a return, just visit our Returns Portal and enter your order details. From there, you can select whether you’d like an exchange or refund. Once your request is submitted, our team will review it and provide step-by-step instructions to send your item back. Please ensure products are unused, in their original packaging, and returned within 5 days of delivery to qualify (3 days if purchased in-store).
We aim to process all returns promptly, so you can get back to the fun part — treating your pup! If you have any questions along the way, our friendly customer service team is always happy to help. Because at Healthy Hounds, your satisfaction (and your dog’s tail wags) are our top priorities. 🐾
